This Privacy Policy explains what personal information FINEXPRESS MORTGAGE LLC collects, how we use it, and how it may be shared.
Last updated: June 10, 2026
We may collect personal information that you provide directly to us, including your name, email address, phone number, mailing address, property address, loan inquiry details, employment information, financial information, identity verification information, and any other information you submit through forms, phone calls, email, SMS, or other communications.
We may also collect basic technical information when you use our website, such as browser type, device information, IP address, pages visited, and similar usage data.
We may use personal information to:
If you opt into SMS communications, we may send SMS messages related to conversations with our team, appointment reminders, account notifications, loan application updates, document reminders, and service-related alerts. Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or visit www.finexpressmortgage.com.
SMS consent is not shared with third parties. We do not share SMS opt-in consent or phone numbers collected for SMS purposes with third parties or affiliates for marketing purposes.
We may share personal information as needed to provide mortgage services, respond to your requests, and comply with applicable law. This may include sharing information with service providers, mortgage lenders or investors, credit reporting agencies, title or settlement providers, appraisal providers, insurance providers, regulators, professional advisors, or other parties involved in a transaction you request.
We may also share information when required by law, regulation, subpoena, court order, licensing requirement, fraud prevention need, or to protect our rights, users, business, or website.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, transmission, or storage system can be guaranteed to be completely secure.
You may contact us to request updates to your information or to ask questions about this Privacy Policy. You may opt out of SMS messages by replying STOP to any SMS message from us.
FINEXPRESS MORTGAGE LLC, NMLS 2285753
Email: contact@finexpressmortgage.com
Office: (978) 364-2995
Fax: (833) 256-2500
541 Rogers St, Lowell, MA 01852
4700 Millenia Blvd., Suite 500, Orlando, FL 32839
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised last updated date.